Frequently Asked Questions About Trash Can Cleaning
Q: Why should I have my trash bin professionally cleaned?
A: Just using a hose and bleach to clean your trash and recycle bins is not sufficient to remove or kill the bacteria and diseases that breed in your bins, such as:
We not only clean your bins; we disinfect, sanitize, and deodorize them.
Q: How often should my trash and recycle bins be cleaned?
A: The majority of our customers opt for monthly cleanings, but you can choose the frequency that’s right for you. CLICK HERE for Services and Pricing.
Q: How will I know that my bins have been cleaned?
A: In addition to your bins smelling and looking clean, we will place a small piece of tape that is easily removed to confirm that the container has been cleaned.
Q: When I returned home, I found that my trash can had been cleaned by GLEAM. I have not signed up for your service. Why did you do this?
A: As a random act of kindness, we’ll occasionally clean all of the trash cans in a particular area free of charge. If you wish to continue with our service, simply sign up online. You will not be charged for this first complementary trash bin cleaning. If you do not wish to use our service, please accept the free clean on us, and remember that the next time your trash can needs cleaning, get GLEAM!
Q: Sometimes I take my trash bins in early and don’t leave them at the curbside. How will they be cleaned?
A: We ask that you leave your bins at your curbside. Once they are cleaned, we will place them back on the curb for you.
Q: When do you come to service my recycling bins and trash cans?
A: We follow local trash and recycling schedules and holidays. Service will normally take place the day after trash is picked up (Tuesday through Saturday). Same day service may be available if trash AND recycling in your surrounding areas are bother picked up early in the day. We ask that you leave your bins out overnight so that we can service them the next morning. For more information, read our full Terms and Conditions.
Q: My HOA won’t let me leave my bins out overnight, what should I do?
A: Contact us. Chances are we already have a relationship with your HOA, but if not we’ll get in touch with them to figure out a solution.
Q: Do my bins need to be empty to receive service?
A: Yes. If we come to service your trash bins and they are not empty, we will have to come back at a later date.
Q: How do I sign up for your services?
A: CLICK HERE! We are currently only servicing the Lamorinda Area but look to expand soon!